SpiceDise respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website or place an order with us.
1. Who We Are
SpiceDise is an Indian restaurant and takeaway located at:
252 Edleston Road, Crewe, CW2 7EH, United Kingdom.
For the purposes of UK data protection law, SpiceDise is responsible for the personal information collected through our website and services.
2. Information We Collect
Depending on how you use our website, we may collect information such as:
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Your name
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Telephone number
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Email address
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Delivery address
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Collection or delivery details
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Order details and order history
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Payment-related information
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Messages or enquiries you send to us
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Information you provide regarding allergies or dietary requirements
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Technical information about your use of our website, such as IP address, browser type and device information
We only collect information that is reasonably necessary to provide our services and operate our website.
3. How We Use Your Information
We may use your personal information to:
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Process and fulfil food orders
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Arrange deliveries or collections
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Contact you about your order
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Respond to enquiries or requests
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Process payments
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Provide customer support
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Manage refunds or order issues
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Improve our website and services
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Maintain the security of our website
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Meet legal and regulatory obligations
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Prevent fraud or misuse of our services
Where we send marketing communications, we will do so in accordance with applicable data protection and electronic marketing laws.
4. Payments
Payments made through our website may be processed by third-party payment providers.
SpiceDise does not normally receive or store your complete payment card details.
Payment providers may collect and process payment information in accordance with their own privacy policies and terms.
5. Sharing Your Information
We may share relevant personal information with trusted third parties where necessary to provide our services.
These may include:
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Website and online ordering providers
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Payment processing providers
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Delivery providers
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IT and technology service providers
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Website analytics providers
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Professional advisers where necessary
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Government authorities or law enforcement where legally required
We do not sell your personal information to third parties.
We only share information where there is a legitimate reason to do so.
6. Wix and Third-Party Services
Our website is operated using third-party technology and services, including Wix.
These services may process certain information on our behalf or collect information automatically when you use our website.
Third-party providers may have their own privacy policies and terms. We recommend reviewing their policies where appropriate.
7. Cookies
Our website may use cookies and similar technologies to ensure that the website functions correctly and to understand how visitors use our website.
Cookies may be used for purposes including:
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Essential website functionality
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Remembering preferences
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Website performance
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Analytics
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Improving the user experience
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser settings and, where available, our website's cookie controls.
8. How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary for the purposes for which it was collected.
Some information may need to be retained for longer periods where required by law, accounting requirements, tax obligations, dispute resolution or other legitimate business purposes.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
9. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. Your Rights
Under UK data protection law, you may have rights including:
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The right to request access to personal information we hold about you
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The right to request correction of inaccurate information
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The right to request deletion of your information in certain circumstances
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The right to restrict certain processing
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The right to object to certain processing
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The right to request data portability where applicable
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The right to withdraw consent where processing is based on consent
These rights are subject to certain legal conditions and exemptions.
To exercise your rights, please contact us using the contact details provided below.
11. Children's Privacy
Our website and services are not specifically directed towards children.
We do not knowingly collect unnecessary personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can investigate and take appropriate action.
12. Links to Other Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of those websites.
We recommend checking the privacy policy of any third-party website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we process information.
Any updated version will be published on this page, with the latest update date shown at the top.
14. Contact Us
If you have any questions about this Privacy Policy or how SpiceDise handles your personal information, please contact us.
SpiceDise
252 Edleston Road
Crewe
CW2 7EH
United Kingdom
You can also contact us through the contact details provided on our website.
15. Complaints
If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK's data protection regulator:
Information Commissioner's Office (ICO)
You can find information about making a complaint on the ICO's official website.